SPECIFICATIONS
Brand Name: creamtopmall
Upper Material: Mesh (Air mesh)
Origin: Mainland China
Heel Height: Low (1cm-3cm)
Shoes Type: OTHER
Fashion Element: Mesh
Department Name: Adult
Season: Spring/Autumn
Model Number: BIN878
Pattern Type: Solid
Insole Material: EVA
Fit: Fits true to size, take your normal size
Lining Material: Mesh
Closure Type: Lace-up
New Womens Sneakers: Stylish Casual Shoes for Women
Lace-up Breathable Zapatos Para Mujeres: Flat Base Anti-slip Woman's Sports Shoes
Fashion Women Sneakers: 2023 New Platform Casual Sneakers For Women
Breathable Tennis Shoes: Plus Size Sport Shoes
tenis de mujer: zapatillas deportivas mujer
Important Notice
Foot length is not the insole length.
Foot length is not the outsole length.
Foot length < Insole Length < Outsole Length
For Size
Please choose size according to the foot length (from heel to toe )!
If you have wide feet, I recommend taking a size up
Different country different material have different size standard .
So our US size ,Europe size may have some different with yours.
Pls measure foot length at first and then choose size correspondingly.
The size number marked in shoe outsole is China size number, not European size.
About chromatic aberration
Color difference might be caused by different monitors,lights and other factors.Please understand.
About smell
New shoes that have just left the factory may smell of glue, but it is not a quality problem.
I hope it can be understood.
The smell will dissipate after being placed in a ventilated place for a period of time
***If you have any questions, please contact me.***
Notice
Usually,order comes without shoes box,only a pair of shoes.But if you need a box,please contact us to increase the price.
Refund and Return
1.If there is any problem with the order,please contact with our Customer Service first.We will try our best to help you.
2.All the items must be returned in original condition,otherwise we will refuse to refund.
3.The buyer is responsible for all charges occurred in returning process.
Feedback
1.If you are satisfied with your order, please leave us all 5 stars including Item as Described. Communication and Shipping Speed.
2.if you think we can do better,please contact with our Customer Service first.We will give you a satisfied answer.
Refund Policy
Refund Policy
Shipping
Thank you for shopping at Creamtopmall ! We appreciate your business and want to ensure a smooth and transparent shipping experience for you. Please read our shipping policy carefully before placing an order.
Order Processing Time:
After you place an order, we require up to 3 days to process and verify the details of your order. During this time, we check the order for accuracy, perform quality control checks, and prepare your items for shipment.
Estimated Delivery Time:
Once your order has been processed, we will ship it within 3 days. Please note that the delivery time may vary based on the shipping destination and other factors. Generally, the shipping company will deliver your parcel within 7-20 days. However, please allow for potential delays due to unforeseen circumstances or accidents. In such cases, delivery may take longer than the estimated time. We will make every effort to notify you in advance if there are any significant delays in shipping.
Returns
We want you to be completely satisfied with your purchase. If for any reason you are not happy with the product you received, you may request a return within 3 days from the date of delivery.
If you wish to return a product due to a change of mind or dislike, you will be responsible for the return shipping costs.
If the product you received is damaged or defective, please contact our customer support team within 7 days of delivery. We will provide assistance and arrange for a return or exchange, at no additional cost to you.
To initiate a return, please contact our customer support team via Email. They will guide you through the return process and provide you with further instructions.
Note: To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it. We reserve the right to refuse returns that do not meet these criteria.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@creamtopmall.com.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $35, you should consider using a track able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Shipping
Shipping
We ship worldwide (well, almost) and we provide FREE STANDARD SHIPPING on all orders over $35.
Shipping & Delivery
FREE SHIPPING ON ORDERS OVER $35 (7-15Days)
STANDARD SHIPPING $4.99 (7-15Days)
DHL $39.99 (3-7Days)
Address
To ensure that you can receive your package in time, please make sure that you fill in the correct delivery address and contact information! If you find that your order information is incorrect, please contact us at support@ creamtopmall.com with your order number and correct information as soon as possible.
Packaging
To save the planet and reduce waste, we will try to pack many items in one package if you order multiple items. This may result in a slightly longer processing time, especially for orders of more than 5 items.
Restrictions
Please note that there are some restrictions that our carriers can't ensure safe delivery. Please double check the nominated shipping address contains specific details such as unit number, street number, building number, etc.
We are not responsible for any failed delivery attempt caused by the negligent behaviors of customers. For example, providing incorrect delivery information including name, address, zip code, etc.
For certain countries (including U.S. island territories), you may have to go to your local postal office to pick up the package and the delivery time may be longer than suggested above. Thank you for your patience and understanding.
Customs Duties
Shipments from all of our warehouses are delivery duty unpaid. Therefore, any and all customs or import duties are charged once the parcel reaches its destination country. If any, these charges must be paid by the customers, especially if you choose Express shipping for your order.
Customers take full liability for all return shipment costs, customs charges, and handling fees should they refuse to accept a parcel due to import duties or taxes. Please note that according to customs regulations, we cannot declare purchased items as gifts or list an amount lower than the actual product price.
Additional Information
1) Express Shipping is not available for P.O. Boxes /APO/FPO addresses and non-continental Europe (islands and territories affiliated with the aforementioned European countries). Also, you will more likely be charged for customs duties than flat-rate shipping.
2) Shipping Time does not include a 1-5 day processing period required to process your order from the date your order is placed. For pre-order items, the wait will be longer as we cannot guarantee the manufacturer's schedule.
3) If there is any shipping issue with your package, you must contact Customer Support within 90 days after your order was placed.
Still Need Help?
If you need additional support, please contact us at support@ creamtopmall.com